Documentation Resources

This is a central hub for information regarding Medicaid partners, Silver Lining's Policies and Procedures for Staff, CARF Accreditation Info for Families, and Orientation forms.

Medicaid Bulletin Sites

Alliance Health Medicaid Office Newsletters:

https://www.alliancehealthplan.org/about/intouch-newsletter/

Vaya Health Medicaid Office Newsletters:

https://www.vayahealth.com/news-and-stories/

NCDHS:

https://www.ncdhhs.gov/divisions/mental-health-developmental-disabilities-and-substance-use-services/dmhddsus-bulletins

TRILLIUM MCO:

https://www.trilliumhealthresources.org/for-providers/communications/provider-insider-newsletters

Partners MCO:

https://providers.partnersbhm.org/provider-communication-bulletin/

Downloadable Files
Click the icons to download the wanted file

Policies and Procedures

Our most recently updated policy and procedure manual. This is the same manual we use and reference for staff training and new family intakes.

If you see any issues within, please contact us so we can discuss a new update.

Family Intake Forms

Our most updated version of our family intake screening and forms. This is the same documentation we discuss with new onboarding families.

If you see any issues within, please contact us and we can discuss a new update.

Emp./Contractor Handbook

Our most recent Employee/Contractor handbook. This is the same handbook signed at hiring by new staff members. All updates are posted here.

If you see any issues within, please contact us so we can discuss a new update.

Orientation Checklist

Orientation checklist for new hires. This is completed by our hiring personnel upon hire and discusses all the training and onboarding requirements for working here.

If you see any issues within, please contact us so we can discuss a new update.